Thamer James Blog

Governance, Risk & Compliance

ISO 37000 – Strategy

The new ISO 37000 Standard for governance of organisations examines the area of strategy in relation to the value generation model. Most organisations will be appraised of strategy and its concepts. The new ISO 37000 Standard suggests that strategy should follow: Set...

ISO 37000 – Value Generation

Once of the key principles of ISO 37000 is value generation. This requires that an organisation seeks to ensure that core values are both defined and fulfilled in relation to the purpose of the business. The rationale for this is that all enterprises should aim to...

Quality Consultant – Customer focus

The customer focus section within ISO9001: 2015 5.1.2 aims to address the needs of the customer of consumer purchasing goods or services. In the older versions of 9001 this important area was sadly missing, and the Standard was inherently...

Quality Consultant – Competence

The Standard section 7.2 relating to competence is relatively straightforward. In simple terms the organisation should determine the skills and knowledge for staff that have a bearing on the key activities of the organisation. The Standard is not...

Quality Consultant – Changes

Section 6.3 of ISO9001: 2015 requires the organisation to consider changes in a broader sense. In previous iterations of the 9001 series, changes would traditionally have been thought of as document and version control. In this clause the...