by layertec | Nov 22, 2020 | Compliance
The customer focus section within ISO9001: 2015 5.1.2 aims to address the needs of the customer of consumer purchasing goods or services. In the older versions of 9001 this important area was sadly missing, and the Standard was inherently...
by layertec | Nov 22, 2020 | Compliance
The Standard section 7.2 relating to competence is relatively straightforward. In simple terms the organisation should determine the skills and knowledge for staff that have a bearing on the key activities of the organisation. The Standard is not...
by layertec | Nov 22, 2020 | Compliance
Section 6.3 of ISO9001: 2015 requires the organisation to consider changes in a broader sense. In previous iterations of the 9001 series, changes would traditionally have been thought of as document and version control. In this clause the...
by layertec | Nov 22, 2020 | Compliance
Understanding the organisation and its context arises from the Annex SL model to simplify the use of management standards. Previous versions of the Standard were not easily relatable to most organisations and did not assist with integration with other management...
by layertec | Nov 22, 2020 | Compliance
Quality Consultant This is an important clause 4.4 of ISO9001: 2015 as its intention is for the organisation to plan its quality system and processes and to define the interaction of those processes with other key support functions. This would include audit...