by layertec | Oct 20, 2020 | Compliance
One key area within a customer vulnerability programme is to address accessibility. This should be seen in the context of the organisation’s offerings. The products and services offered should be considered against all the needs and expectations of customer...
by layertec | Oct 20, 2020 | Compliance
Customers of organisation are all different. They will have a wide range of abilities and some issues will not be so clearly defined. Circumstances can rapidly change as we have seen during the coronavirus pandemic and over night people that were financially or...