ISO 37000 – Purpose

The new ISO 37000 Standard for governance of organisations discusses the purpose of good governance. The Standard encourages the executive within an organisation to consider its purpose for existence. This might be defined in some sort of founding statement....

ISO 37000 – Strategy

The new ISO 37000 Standard for governance of organisations examines the area of strategy in relation to the value generation model. Most organisations will be appraised of strategy and its concepts. The new ISO 37000 Standard suggests that strategy should follow: Set...

ISO 37000 – Value Generation

Once of the key principles of ISO 37000 is value generation. This requires that an organisation seeks to ensure that core values are both defined and fulfilled in relation to the purpose of the business. The rationale for this is that all enterprises should aim to...

Quality Consultant – Customer focus

The customer focus section within ISO9001: 2015 5.1.2 aims to address the needs of the customer of consumer purchasing goods or services. In the older versions of 9001 this important area was sadly missing, and the Standard was inherently...

Quality Consultant – Competence

The Standard section 7.2 relating to competence is relatively straightforward. In simple terms the organisation should determine the skills and knowledge for staff that have a bearing on the key activities of the organisation. The Standard is not...