by layertec | Jul 7, 2020 | Governance
The CEO of a funeral planning company must take overall responsibility in a top-down manner for effective compliance arrangements with regulatory requirements. In addition, senior managers within the organisation must ensure the firm has the required systems and...
by layertec | Jul 7, 2020 | Governance
The FCA requires all regulated businesses to address training and competence. This in itself won’t be new to most funeral planning organisations. There are a number of key regulatory elements which firms will need to adhere to. Firstly, there is a...
by layertec | Jul 7, 2020 | Governance
Funeral planning companies will already be aware of the need to identify and treat vulnerable customers fairly. In July 2019 the FCA published a consultation document on the treatment of vulnerable customers within the regulated sector. Whilst a prescriptive approach...
by layertec | Jun 21, 2020 | Governance
‘The BSI Kitemark is instantly recognised through the UK and much of the world, as a badge of quality, reliability, and trust’. As the UK emerges from the coronavirus pandemic most organisations will be attempting to adjust to the new normal. Increased levels of PPE,...
by layertec | Jun 21, 2020 | Compliance, Governance
‘The BSI Kitemark is instantly recognised through the UK and much of the world, as a badge of quality, reliability, and trust’. The FCA has six outcomes for treating customers fairly. These start with, consumers should feel confident that they will receive fair...
by layertec | Jun 21, 2020 | Compliance, Governance
FCA TREATING CUSTOMERS FAIRLY OUTCOME BS 8477 2014 Kitemark Outcome 1: Consumers to be confident they are dealing with firms where fair treatment of customers is central to the corporate culture. BS 8477: 2014: 3.2 Achieving consistent services 4....
